Frequently Asked Questions

NexEver is a managed business presence and visibility platform for UAE SMEs. Instead of giving you a DIY website builder, we handle the setup and ongoing improvements for you — backed by Nexever's experienced team and supported by AI for speed and quality.

What you get includes:

• Branding setup (logo + essential brand kit based on plan)
• A professional website (built from proven templates — no drag & drop)
• Hosting, SSL, and business email setup
• SEO + AI-search visibility foundation (AEO-ready structure)
• A listing on the NexEver UAE directory
• A dashboard to track inquiries and performance
• Monthly improvements based on your plan

You share your business details once — we build, launch, and manage it monthly.

NexEver is designed for all types of businesses operating in the UAE, including:

• Small and medium enterprises (SMEs)
• Startups and new businesses
• Service providers
• Retail and e-commerce businesses
• Professional services (consultants, agencies)
• Home-based businesses

Whether you're in Dubai, Abu Dhabi, Sharjah, or any other emirate, NexEver helps you get online professionally and stay visible with monthly managed improvements.

Setup time depends on your plan because we deliver a complete brand + website + visibility foundation (not just a profile).

Typical timelines:

• Launch: Live in 48 hours
• Growth: Live in 72 hours
• Dominate: Live in 96 hours

You only need to provide your business details and branding preferences — our team handles the rest.

We offer three subscription plans plus an Enterprise option:

• Launch: AED 499/month
• Growth (Most Popular): AED 999/month
• Dominate: AED 1,299/month
• Enterprise / Custom: Contact us for a custom scope and pricing

All plans include: Domain, hosting, SSL, business emails, and no setup fees.

Discounts:

• Yearly billing: 2 months free (pay for 10 months, get 12)

You can cancel anytime. Your website and brand assets remain yours.

If you cancel, we stop monthly improvements and support at the end of your billing cycle.

We also provide a simple handover option if you want to move hosting or manage your site independently.

Yes. You can upgrade anytime and the change applies immediately (prorated).

Downgrades apply from the next billing cycle.

Your content, website, and listing remain active based on the plan level.

Here's a quick comparison of key features across our plans (Launch, Growth, Dominate). For Enterprise/custom requirements, contact us.

View complete feature comparison →

Social Media Videos are professional short-form videos (30-40 seconds) created for your business to use across platforms like Instagram, Facebook, TikTok, and LinkedIn.

How it works:

• Request: Submit your video request with details about platform, orientation, and content
• Create: Our team produces your video within 24 hours
• Deliver: Download your video and post to social media

Monthly limits by plan:

• Launch: 2 videos/month
• Growth: 5 videos/month
• Dominate: 10 videos/month

Video specs: 30-40 seconds, vertical format (1080x1920), branded with your colors and logo.

We use AI to speed up content drafting and structure — but everything is reviewed and finalized by our delivery process to maintain quality and accuracy.

AI helps with:

• Drafting business descriptions and service text
• Structuring FAQs for AI-search visibility (AEO)
• Improving clarity and readability
• Suggesting content topics (for Growth/Scale blogs)

You can request edits via the dashboard — you don't need to manage SEO tools or page builders.

NexEver helps you receive inquiries through multiple channels:

• WhatsApp: Direct click-to-chat button on your profile
• Phone Calls: Click-to-call for mobile users
• Contact Form: Built-in form captures visitor inquiries
• Email: Notifications sent to your registered email
• Dashboard: All leads centralized in your account

Growth and Scale plans include lead management tools to track and organize your prospects.

We don't guarantee lead volume, but we improve visibility and conversion elements monthly based on your plan.

No. NexEver is built for business owners who don't want to touch technical tools.

• No drag & drop builders
• No plugins or hosting setup
• No SEO tools to learn
• Requests are handled through your dashboard
• Our team executes changes within your plan limits

If you can share your business details and respond to a few questions, we can handle the rest.

Yes. You can use your existing domain or register a new one through NexEver.

We manage DNS, SSL, and setup for you, and the domain remains under your ownership.

If you already have a domain, you'll just need to approve access or update DNS records (we guide you).

Security is important to us. We use standard best practices such as:

• SSL encryption for data transmission
• Secure access controls for accounts
• Regular backups
• Responsible handling of customer data

We do not sell your data to third parties. Additional security controls (like 2FA) may be added as the platform evolves.

No. NexEver is a managed service. You don't drag & drop or build pages yourself. We build and manage your website, SEO foundation, and monthly updates for you.

All plans include professional branding:

• Logo design (3 concepts + revisions)
• Business cards (digital + print-ready)
• Letterhead design
• Email signatures
• Brand colors & fonts
• Favicon for your website

Growth includes a 5-6 page mini brand guide. Dominate includes a comprehensive 10-12 page brand guidelines PDF.

We generate a custom QR code for your business that helps you collect reviews:

• Display the QR code at your location, on receipts, or in emails
• Customers scan and leave feedback
• Positive reviews are directed to Google
• All feedback appears in your dashboard
• Track review count and ratings over time

It's a simple way to build your online reputation without asking customers to search for you.

Yes! Your dashboard includes a simple CMS (Content Management System):

• Update text, prices, and images instantly
• No coding required
• No complicated drag-and-drop builders
• Changes go live immediately
• Or submit a request and we'll handle it for you

You have full control, but we're always here to help if you prefer us to make changes.

No setup fees. Unlike agencies that charge AED 15,000+ upfront, we invest in your success from day one. Your monthly subscription covers everything — website design, branding, SEO setup, and hosting.

We believe in earning your business every month, not locking you in with big upfront costs.

Launch (AED 499): Perfect for new businesses. 5-6 page website, live in 48 hours, logo + branding, 2 social videos/month, essential SEO, WhatsApp integration, QR reviews, easy CMS.

Growth (AED 999) ⭐ Most Popular: For SMEs ready to scale. 8-10 pages, live in 72 hours, 5 social videos/month, 5 AI blog posts/month, competitor tracking, Google Business setup, 3 languages, priority support.

Dominate (AED 1,299): For aggressive digital positioning. 12-15 pages, live in 96 hours, 10 social videos/month, 10 AI blog posts/month, sales funnels, managed Google Business, advanced analytics, dedicated oversight.

All plans include domain, hosting, SSL, business emails, and monthly optimization.